Terms of service

Terms and Conditions

1. Introduction Welcome to Vitastan S.L. ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website and purchase of our multivitamin and mineral gummy products ("Products"). By accessing or using our website or purchasing our Products, you agree to these Terms.

Our registered address is: Vitastan S.L. Castellana 180 bis, 1º D 28046 Madrid, Spain

If you do not agree to these Terms, please refrain from using our website or purchasing our Products.

2. Eligibility You must be at least 18 years old to make purchases from our website. By placing an order, you confirm that you meet this requirement.

3. Products and Pricing

• All Products are described as accurately as possible. However, slight variations in color, packaging, or other characteristics may occur.

• Prices are displayed in Euros (€) and include VAT unless otherwise stated.

• We reserve the right to modify Product prices and availability without prior notice.

4. Orders and Payments

• Orders can be placed through our website. By placing an order, you agree to provide accurate and complete information.

• Payment must be made in full at the time of purchase. Accepted payment methods include credit/debit cards, PayPal, and other payment gateways listed on our website.

• Confirmation of your order will be sent to your email address upon successful payment.

5. Shipping and Delivery

• We deliver to addresses within Spain and selected international locations as specified on our website.

• Shipping fees and estimated delivery times will be displayed during checkout.

• Delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances.

6. Returns and Refunds

• You have the right to cancel your purchase within 14 days of receiving your order for a full refund, as per EU consumer protection laws.

• To initiate a return, contact our customer service at [email address] with your order details.

• Products must be returned unused, unopened, and in their original packaging. Return shipping costs are the responsibility of the customer unless the Product is defective or incorrect.

• Refunds will be processed within 14 days of receiving the returned item.

7. Disclaimer of Medical Advice Our Products are dietary supplements intended to support general health and wellness. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

8. Limitation of Liability

• Vitastan S.L. shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our Products or website.

• Our total liability for any claim shall not exceed the amount paid for the Product that gave rise to the claim.

9. Intellectual Property All content on our website, including text, images, logos, and trademarks, is the property of Vitastan S.L. and protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

10. Privacy Policy We collect and process personal data in accordance with our Privacy Policy. By using our website, you consent to such processing.

11. Governing Law and Jurisdiction These Terms are governed by the laws of Spain. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

12. Changes to Terms and Conditions We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our website or purchase of our Products constitutes acceptance of the revised Terms.

13. Contact Information If you have any questions or concerns about these Terms, please contact us at:

Vitastan S.L. Castellana 180 bis, 1º D 28046 Madrid, Spain Email: [insert email address] Phone: [insert phone number]